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Anaghim Ghanoum

Anaghim Ghanoum

Administrator

سوريا

@anaghimghanoum

عنّي

I have experience as Customer support/front desk. My skills include Administrative Support, Translation — Arabic ↔ English, Client Onboarding, Documentation Management.

الخبرة العملية

  1. Customer support/front desk

    2026 — 2026

    MyCare Healthcare

    Coordinated appointments, maintained records, handled inquiries, and ensured accurate documentation and administrative support. Resolved customer concerns efficiently while maintaining high levels of client satisfaction and service quality.

  2. Client Onboarding Executive

    2024 — 2024

    Set Hub FZ LLC

    Managed the end-to-end onboarding process for new clients. Served as the primary point of contact, providing clear guidance and resolving initial client inquiries. Coordinated with internal teams to collect required documentation and complete setup requirements on time. Ensured compliance with company policies and onboarding standards while maintaining high client satisfaction.

  3. Admin and HR assistant

    2020 — 2024

    Majdi Al Kuzbari Design Studio

    Scheduled and coordinated appointments, meetings, and conference room bookings. Assisted with administrative tasks including data entry, filing, and document preparation. Supported recruitment efforts by posting job advertisements, scheduling interviews, and coordinating with candidates. Assisted with onboarding, attendance tracking, and basic HR policy implementation.

  4. Document Controller

    2019 — 2020

    Damascus Gateway LTD

    Maintained an organized and efficient system for managing documents in both physical and electronic formats. Ensured documents were securely stored and easily retrievable, tracking all changes and updates. Managed document archiving and disposal in compliance with company policies and legal requirements.

  5. Translator (English ↔ Arabic)

    2017 — 2019

    WeTranslate Group

    Translated movie and TV show scripts for Arabic dubbing. Applied cultural and linguistic understanding to convey accurate meaning beyond literal translation. Reviewed and edited final work to correct punctuation, grammar, and translation errors. Created subtitles and captions, ensuring accurate representation of spoken dialogue and proper synchronization with audio.

التعليم

  1. إجازة جامعية — Fine Arts

    2015 — 2019

    Damascus University

  2. Certificate of Achievement in Human Resources Management

    Level UP Institute

  3. Human Resources Fundamentals

    IPMA (International Professional Managers Association, UK)

المهارات

  • خدمة العملاء
  • دعم إداري
  • الترجمة — العربية ↔ الإنجليزية
  • إعداد العميل
  • إدارة الوثائق
  • إدارة السجلات
  • إدخال البيانات
  • الكتابة بالعربية والتدقيق اللغوي
  • مايكروسوفت وورد
  • الكتابة بالعربية
  • الترجمة

اللغات

  • العربيةطليق أو لغة أم
  • الإنجليزيةمهني