Magd Mohammad Mahmoud
Project Manager, Engineering Lead
سوريا
سوريا@magdmohammadmahmoud
عنّي
I am an Engineering Lead with over a decade of experience, including commanding vehicle teams in the Syrian Air Defence and running a computer repair and retail business. I bring strong client communication, team coordination, and technical problem-solving skills, and I am looking for a Project Manager role.
الخبرة العملية
Laptop Repair Technician
2024 — حتى الآن
Computer Repair and Retail Business
Discuss customer needs, explain product and repair options, and help customers choose suitable services. Diagnose hardware and software faults and explain technical findings in clear, accessible language. Carry out device setup, software installation and component-level laptop repairs. Support laptop and accessory sales and provide Facebook and Instagram advertising services. Also a business partner.
Customer-facing role
2021 — 2024
iChancy
Worked with approximately 250 customers during a three-year period.
Customer-facing role
2019 — 2021
GoBet
Worked with approximately 300 customers before moving to iChancy.
Vehicle Commander
2018 — 2024
Syrian Air Defence
Led a five-person crew and coordinated work in rotation. Performed and occasionally supervised maintenance and technical fault checks.
Deputy Vehicle Commander
2015 — 2018
Syrian Air Defence
Led a five-person crew and coordinated work in rotation. Performed and occasionally supervised maintenance and technical fault checks.
التعليم
Bachelor of Military Sciences
Military Academy, Syria
Front End Web Development
National Education Network
المهارات
- الاهتمام بالتفاصيل
- التواصل مع العملاء وتوضيح الاحتياجات
- تنسيق الفريق ومتابعة المهام
- حل المشكلات التقنية
اللغات
- العربيةطليق أو لغة أم
- الإنجليزيةمهني