Magd Mohammad Mahmoud

I am an Engineering Lead with over a decade of experience, including commanding vehicle teams in the Syrian Air Defence and running a computer repair and retail business. I bring strong client communication, team coordination, and technical problem-solving skills, and I am looking for a Project Manager role.

1. Laptop Repair Technician

   2024 — Present

   Computer Repair and Retail Business

   Discuss customer needs, explain product and repair options, and help customers choose suitable services. Diagnose hardware and software faults and explain technical findings in clear, accessible language. Carry out device setup, software installation and component-level laptop repairs. Support laptop and accessory sales and provide Facebook and Instagram advertising services. Also a business partner.

2. Customer-facing role

   2021 — 2024

   iChancy

   Worked with approximately 250 customers during a three-year period.

3. Customer-facing role

   2019 — 2021

   GoBet

   Worked with approximately 300 customers before moving to iChancy.

4. Vehicle Commander

   2018 — 2024

   Syrian Air Defence

   Led a five-person crew and coordinated work in rotation. Performed and occasionally supervised maintenance and technical fault checks.

5. Deputy Vehicle Commander

   2015 — 2018

   Syrian Air Defence

   Led a five-person crew and coordinated work in rotation. Performed and occasionally supervised maintenance and technical fault checks.

1. Bachelor of Military Sciences

   Military Academy, Syria

2. Front End Web Development

   National Education Network

• Attention to Detail
• Client Communication and Needs Clarification
• Team Coordination and Task Follow-up
• Technical Problem Solving

• ArabicFluent or native
• EnglishProfessional