Rala Al Nwelati
مهندسة برمجيات وذكاء اصطناعي
سوريا
سوريا@ralanwelati
عنّي
أنا Rala Al Nwelati، مهندسة برمجيات وذكاء اصطناعي بخبرة في تطوير البرمجيات وهندستها، وتحليل البيانات، وتجربة العميل. أجيد Python وSQL وPostgreSQL وREST APIs وHTML/CSS وJavaScript وGit، وأعمل على تطوير حلول تقنية مبتكرة.
الخبرة العملية
AI Engineer
2021 — حتى الآن
Floral Retail Business
Sales & Operations Assistant
2021 — حتى الآن
Floral Retail Business
Managed customer orders from initial inquiry through completion and payment processing. Communicated with customers to understand preferences and requirements. Handled payments and assisted with basic accounting and daily financial record keeping. Coordinated multiple customer requests while maintaining accuracy and meeting tight deadlines.
Customer Service & Administrative Assistant
2021 — حتى الآن
Omayya Financial Services
Responded to customer inquiries and identified appropriate solutions. Supported daily administrative operations, documentation, scheduling and information management. Organized and maintained records. Helped resolve customer issues by analyzing underlying problems and communicating practical solutions.
Financial Operations & Data Entry Assistant
2021 — حتى الآن
Omayya Financial Services
Processed customer financial transactions accurately with attention to detail, confidentiality and operational procedures. Managed and entered business and customer information into internal systems. Supported documentation and contract-related processes. Assisted customers with transaction-related inquiries. Reviewed transactions and operational records to identify discrepancies and workflow issues. Handled sensitive customer financial data. Communicated with colleagues and customers through digital channels. Supported accounting and reconciliation activities.
التعليم
Bachelor of Science in Computer Science — Computer Science
2025 — حتى الآن
University of the People
التعليم الثانوي
Secondary Education (Scientific Track)
المهارات
- تكنولوجيا المعلومات
- مايكروسوفت أوفيس
- إكسل متقدم
- اللغة الإنجليزية
- التواصل باللغة الإنجليزية
- تجربة العميل
- تحليل البيانات
- التواصل الاجتماعي
- Python
- SQL
- PostgreSQL
- REST APIs
- HTML وCSS
- جافاسكربت
- Git
- تطوير البرمجيات
- هندسة البرمجيات
اللغات
- العربيةطليق أو لغة أم
- الإنجليزيةمهني
- الفرنسيةمحادثة