Souliman Al Saleh
IT Support
سوريا
سوريا@soulimanalsaleh
عنّي
لدي خبرة في العمل بمسمّى IT Support لدى Arabia Insurance Company - Syria. تشمل مهاراتي Python، تعلم الآلة، دعم تقني، Windows Server، Active Directory.
الخبرة العملية
IT Support
2025 — حتى الآن
Arabia Insurance Company - Syria
Daily technical support for employees, resolving Windows, hardware, software, account, printer, email, and connectivity issues. Supports Windows Server services and domain-joined endpoints including Active Directory, Group Policy, DNS, RDP, and time-synchronization. Monitors VMware ESXi virtual machines and supports remote-access and multi-branch connectivity. Supports Oracle-based business applications and Outlook, Exchange, Roundcube, cPanel, and POPCON mail-flow. Configures network printers, endpoint protection, routers, VPN access, CCTV/NVR systems, and user workstations.
IT Support
2023 — 2025
Telsa Insurance Company
Supported and maintained a nationwide doctor fingerprint system and its connected endpoint devices. Integrated devices with centralized systems, resolved connectivity and operational faults, and assisted users across multiple locations. Configured workstations and peripherals and delivered remote and on-site troubleshooting.
Computer Support Technician
2021 — 2022
Engineering Computers Company
Diagnosed hardware and software faults, replaced components, installed Windows and applications, and prepared devices for users. Provided customer-facing technical support for desktops, peripherals, and common office-system issues.
التعليم
BSc in Communications Engineering — Communications Engineering
British University of Damascus
المهارات
- Python
- تعلم الآلة
- دعم تقني
- Windows Server
- Active Directory
اللغات
- العربيةطليق أو لغة أم
- الإنجليزيةمهني