Souliman Al Saleh

لدي خبرة في العمل بمسمّى IT Support لدى Arabia Insurance Company - Syria. تشمل مهاراتي Python، تعلم الآلة، دعم تقني، Windows Server، Active Directory.

1. IT Support

   2025 — Present

   Arabia Insurance Company - Syria

   Daily technical support for employees, resolving Windows, hardware, software, account, printer, email, and connectivity issues. Supports Windows Server services and domain-joined endpoints including Active Directory, Group Policy, DNS, RDP, and time-synchronization. Monitors VMware ESXi virtual machines and supports remote-access and multi-branch connectivity. Supports Oracle-based business applications and Outlook, Exchange, Roundcube, cPanel, and POPCON mail-flow. Configures network printers, endpoint protection, routers, VPN access, CCTV/NVR systems, and user workstations.

2. IT Support

   2023 — 2025

   Telsa Insurance Company

   Supported and maintained a nationwide doctor fingerprint system and its connected endpoint devices. Integrated devices with centralized systems, resolved connectivity and operational faults, and assisted users across multiple locations. Configured workstations and peripherals and delivered remote and on-site troubleshooting.

3. Computer Support Technician

   2021 — 2022

   Engineering Computers Company

   Diagnosed hardware and software faults, replaced components, installed Windows and applications, and prepared devices for users. Provided customer-facing technical support for desktops, peripherals, and common office-system issues.

1. BSc in Communications Engineering — Communications Engineering

   British University of Damascus

• Python
• Machine Learning
• IT Support
• Windows Server
• Active Directory

• ArabicFluent or native
• EnglishProfessional