Ahmed Kusai Bilal

أنا أحمد، أعمل في خدمة العملاء والمبيعات منذ 2014، ولديّ خبرة أيضاً في المحاسبة. أتقن التواصل مع العملاء ومتابعة الطلبات وحل المشكلات، وأجيد العربية والإنجليزية والتركية. أبحث عن عمل عن بُعد في خدمة العملاء أو المحاسبة.

1. Receptionist & Customer Service Officer

   2019 — 2025

   Onaylift Elevators

   Welcomed clients and visitors and provided accurate service information. Handled incoming calls, emails, and customer inquiries. Coordinated customer requests with technical and administrative departments. Recorded service requests and complaints and ensured follow-up until resolution. Prepared daily reports on customer interactions and service status. Maintained professionalism while working under pressure.

2. Accountant

   2015 — 2018

   Al Douri Food Products Company

   Recorded daily accounting entries and invoices accurately. Tracked expenses and revenues and maintained financial records. Supported management with basic financial reports.

3. Customer Service & Sales Representative

   2014 — 2015

   Electronic & Mobile Company

   Managed customer bookings and service requests. Resolved customer issues and complaints promptly. Supported sales activities and customer satisfaction.

1. بكالوريوس في الاقتصاد والتجارة الإلكترونية

   الجامعة

• Customer Service
• Client Communication
• Order Follow-Up
• Problem Solving
• Interdepartmental Coordination
• Time Management
• Data Accuracy
• Microsoft Word
• Microsoft Excel

• ArabicFluent or native
• EnglishConversational
• TurkishProfessional