Karim Abdul Samad

Results-driven Sales Manager and Business Development Leader with 15+ years of experience driving revenue growth, leading high-performing teams, developing strategic partnerships, and delivering exceptional client experiences across real estate, banking, retail, technology, AI, flexible workspace, and startup sectors. Skilled in team leadership, commercial strategy, account management, partnerships, market expansion, and customer relationship management within both traditional and remote business environments.

1. Community Sales Manager

   2026 — 2026

   International Workplace Group (Regus)

   Conducted market research and competitor analysis to identify growth opportunities. Developed targeted lead-generation initiatives and built prospecting pipelines with brokers, entrepreneurs, SMEs, startups, and corporate decision-makers. Established strategic relationships with 15+ brokers and local stakeholders. Led customer engagement and business development initiatives including 4 networking events, 5 showroom office concepts, and a QR-based customer feedback program.

2. Business Development & Startup Launch Consultant

   2025 — 2026

   Event Production Startup

   Developed the company's business plan, commercial strategy, and business development roadmap. Secured the business location, managed a $25,000 launch budget, and coordinated branding, marketing, and operational infrastructure. Designed organizational structures, workflows, and SOPs, securing 10 strategic suppliers and relationships with 5 wedding planners. Generated $35,000 in confirmed orders within the first 4 months.

3. Business Development & Commercial Operations Consultant (Contract)

   2024 — 2026

   Multiple Organizations

   Collaborated with cross-functional teams to optimize business processes and improve operational efficiency in a remote environment. Analyzed workflows and implemented process enhancements. Supported stakeholder engagement and project execution. Contributed to AI-driven business initiatives by evaluating outputs and maintaining performance benchmarks.

4. Team Leader & Senior Real Estate Consultant

   2020 — 2024

   Beirut Living

   Managed and optimized the sales pipeline, overseeing lead qualification, follow-up strategies, and conversion activities. Led and coached a team of 5+ sales agents achieving 95% KPI compliance. Managed full sales cycle including lead qualification, client consultation, property presentations, and contract negotiation. Facilitated over 100 property viewings monthly, improving conversion rates by 15%. Advised 50+ property owners, reducing vacancy rates by 25%. Negotiated and closed sales contracts achieving a 30% higher closing rate than company average.

5. Retail Business Owner & Operations Manager

   2017 — 2020

   B-Dollar

   Founded and scaled a retail business to full sales capacity within 6 months. Increased quarterly revenue by 20% through targeted promotions, pricing strategies, and customer engagement. Managed inventory, procurement, and vendor relationships. Led and coached a team of 4+ employees. Improved customer satisfaction scores by 50% through service improvements and staff training.

6. Software Support Consultant

   2010 — 2013

   Vision Inc.

   Maintained long-term client relationships, ensuring high retention rates and customer satisfaction. Managed client relationships and provided tailored software solutions. Delivered client training and onboarding, reducing support requests by 25%. Strengthened customer satisfaction and long-term client retention through proactive support.

7. Call Center Agent & Department Trainer

   2007 — 2009

   BankMed

   Improved customer satisfaction from 65% to 95% by redesigning onboarding and training processes. Delivered customer service training programs to improve team performance. Strengthened customer retention through improved service quality.

1. Bachelor of Commerce

   Griffith University

• Sales Leadership & Team Management
• Business Development & Revenue Growth
• Strategic Partnerships & Stakeholder Management
• Lead Generation & Pipeline Management
• Account Management & Customer Success
• Client Retention & Relationship Management
• Commercial Strategy & Business Planning
• Contract Negotiation & Closing
• Market Research & Competitive Analysis
• Operations Management & Process Improvement
• CRM & Sales Performance Management
• Training, Coaching & Team Development
• Startup Development & Business Launch
• Cross-Functional Leadership
• Sales Forecasting & Performance Analysis

• ArabicFluent or native
• EnglishFluent or native