Aman Alsaady

لدي خبرة في العمل بمسمّى Business Analyst . تشمل مهاراتي توثيق العمليات وإجراءات التشغيل القياسية، تنسيق أصحاب المصلحة، إدارة المتابعة وتنظيم وتنسيق المشاريع والاشراف على الفريق البرمجي .

1. Business Analyst

   2025 — 2025

   Ministry of Health - Syria

   Developed a Business Requirements Document (BRD) to clarify the request and define project goals and success criteria. Mapped user interactions and processes through use case diagrams. Designed wireframes for a digital platform displaying municipal news, decisions, activities, and services, including a complaints submission form.

2. Business Analyst

   2025 — Present

   SheenValue

   Owned projects end-to-end from the first client meeting: clarified requirements, identified stakeholders, and defined success criteria. Coordinated between technical teams and clients throughout development, delivery, and post-launch support. Built and maintained trackers and backlogs, defining milestones, tasks, and priorities. Documented processes and reusable internal system cores, reducing project delivery time by nearly 50%. Defined and tracked KPIs. Conducted market research and competitive/gap analysis. Raised risks early and adapted plans.

3. Business Analyst

   2025 — Present

   Planlyze

   Worked on three different projects, defining system requirements and documenting workflows end-to-end. Contributed to projects including a trading platform and a marketplace-style platform connecting service providers with users, similar to Airbnb.

4. Business Data Analyst

   2023 — 2024

   Kae. Consulting

   Coordinated with multiple stakeholders to collect data through online interviews and surveys, then cleaned and structured it for analysis. Analyzed data using Excel and Power BI to extract insights and recommendations, building dashboards to track key metrics. Prepared and presented comprehensive reports to stakeholders, including a Multisector Needs Assessment.

5. Web Developer Intern

   2022 — 2022

   BeeOrder

   Trained in front-end and back-end web development. Worked on small features, UI components, and development tasks as part of the team.

1. Bachelor in Information Technology - Management Information Systems (MIS) — Management Information Systems

   2024 — Present

   Syrian Virtual University

2. Diploma in Computer Information Systems

   2021 — 2023

   Damascus Training Center - UNRWA

• Process Documentation & SOPs
• Stakeholder Coordination
• Tracker & Backlog Management
• Data Analysis
• Power BI
• Microsoft Excel
• Jira
• Figma
• Communication
• Microsoft Office
• Project Management
• Project Management (Agile)
• Teamwork
• Problem Solving
• Time Management
• English Language
• Negotiation
• English Communication
• Client Communication
• Task and Priority Management
• Monitoring & Evaluation
• Report Writing
• SQL
• Microsoft Word
• Reporting & Data Analytics
• Performance Management & KPI Development
• UI/UX Design
• Wireframing
• Prototyping
• Advanced Excel
• Microsoft PowerPoint
• CRM Systems
• Product Design
• User Research
• REST APIs
• Strategic Planning
• Operations Management
• Team Coordination
• Google Docs
• Google Sheets
• Documentation, Archiving, and Records Management
• Reports, Correspondence, and Meeting Coordination
• Report Building
• Database design
• Leadership and Team Management
• Postman
• Business Strategy
• Product Research
• Analytical and Logical Thinking
• Requirement Gathering
• User Stories
• Backlog Management
• Slack
• Google Workspace
• Analytical & Problem-Solving Skills
• User Experience Research
• System Integration
• Trello
• Process Organization
• Pivot Tables
• DAX
• Manual Testing
• Fault Documentation
• Requirements Analysis
• MySQL & Database Querying
• Project Performance Monitoring and Evaluation
• Using AI Tools at Work

• ArabicFluent or native
• EnglishProfessional