مريم خضور

لدي خبرة في العمل بمسمّى Remote Call Handling & Customer Service Representative لدى US-based Company. تشمل مهاراتي التسويق الرقمي، إدارة وسائل التواصل الاجتماعي، التصميم الغرافيكي، أدوبي فوتوشوب، Canva.

1. Remote Call Handling & Customer Service Representative

   2026 — Present

   US-based Company

   Handle incoming and outgoing client calls using VOIP software (RingCentral), assist clients with inquiries, resolve complaints, and document interactions within AppFolio. Ensure customer satisfaction through active listening and empathetic interaction.

2. Social Media Manager & Online Sales Representative

   2024 — 2025

   Freelance

   Managed professional Instagram & Facebook pages focusing on organic growth, audience engagement, and content creation. Handled direct customer communications, inquiries, and online sales conversions.

3. Private English Tutor

   2023 — 2023

   Freelance

   Customized learning experiences using emotional intelligence principles, teaching children, teenagers, and adults to achieve language confidence.

4. Remote Data Entry Assistant

   2023 — 2024

   Freelance

   Entered and organized survey and research data using internal digital tools, supporting social and economic research objectives.

5. Freelance Fashion Stylist & Wardrobe Consultant

   2023 — 2025

   Freelance

   Conducted one-on-one consultation calls and style assessments to understand individual client profiles and needs. Helped individuals enhance personal style and wardrobe organization.

6. Beauty Receptionist & Assistant

   2022 — 2023

   Premium Beauty Center

   Welcomed clients, managed appointments, and supported basic daily operations in a premium beauty center.

1. Bachelor of Architecture — Architecture

   2019 — Present

   Damascus University - Faculty of Architecture

2. High School Diploma & English Certificate

   2018 — 2019

   High School - Scientific Stream

• Digital Marketing
• Social Media Management
• Graphic Design
• Adobe Photoshop
• Canva
• Customer Service & Call Handling
• Content Strategy
• Lead Generation

• ArabicFluent or native
• GermanBasic
• EnglishProfessional
• FrenchConversational